Coaching
Success
Stories
All about leaders that changed their organizations
Our coaching is designed to provide measurable, demonstrable, sustainable results.
Decreased Door to Bed TAT by 6 Minutes
"The Leadership Lab was fantastic. It equipped me with the skills I needed to lead a successful change project. That project laid the foundation for a major workflow change that will further benefit our patients and my ED. Steve is an outstanding instructor who kept me highly engaged throughout the curriculum and was readily available to assist with questions. I can't recommend the Lab highly enough. It's well worth your time and effort."
Tyler W. Barrett, MD MSCI FACEP FHRS
Associate Professor
Medical Director
Department of Emergency Medicine
Vanderbilt University Medical Center
Massively Decreased Complexity and Errors in Scheduling Patients by:
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Decreasing patient scheduling templates from 47 to 3
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Decreasing scheduling rules from 85 to 6
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Decreasing the number of appointment types from 92 to 13
"I feel like I won the lottery when I got the opportunity to participate in the Leadership Lab. It was so worthwhile for me that I am sending other members of my leadership team through it."
Giri Korivi, MD
Chairman, Family Medicine
Premier Medical Group
Reduced the 8-Day Readmission Rate from a High of 18.37% to 2.31%
"I certainly enjoyed the Leadership Lab. The timing for me was perfect – as I was just stepping into my new role leading the hospitalist program.
I needed the guidance the Lab provided to implement the changes I wanted to accomplish this first year in my leadership position. The Lab got me off the ground and seeing progress already."
Thanks for your support. I think this is a great program."
Bradley N. Bullock, M.D.
Hospitalist, Internal Medicine and Pediatrics
Williamson Medical Center
Decreased the Time Required to Read "Stat" Films
"This Leadership Lab gave me the skills and tools to take a seat at the leadership table in my hospital. If this Lab can work for a radiologist that likes to stay in the reading room and read films, it can work for any physician. I strongly recommend it."
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Ina Radtke, MD PhD
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Radiology and Imaging Associates
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Paris, TN
Improved the Percentage of Babies Placed on Maternal Chest for Skin to Skin Contact for the First Hour After Birth
"With each new skill I learned, I kept saying to myself, 'So that's why the project I led last year didn't work.' The skills I learned were very valuable and enabled me to lead a project this year that dramatically improved one of our core measures and our patient satisfaction. I strongly recommend this coaching to any physician who wants to improve care."
Heather Rupe, DO
Women's Group of Franklin
Williamson Medical Center
Increased staff retention from 49% to 93%
"I wanted to learn leadership skills to advance my career, and successfully lead new projects. With the skills I learned in the Leadership Lab, I was able to lead a project that increased staff retention from 49% to 93%. This made a huge impact on our clinic and staff and created a great work environment. I would strongly recommend this curriculum to any physician."
Parul Goyal, MD
Assistant Professor of Medicine
Vanderbilt Health One Hundred Oaks
What Other Physicians Are Saying
"I joined the Leadership Lab because I have a passion for promoting evidence-based, high-quality medical care. The Lab equipped me with the best strategies to lead others in my group to strive toward similar goals. I learned to lead a project that directly involved physicians and mid-level providers to hold peers accountable for their clinical decision-making. This was a very rewarding endeavor and I highly recommend it."
Daniel J Sherwood, MD, FAAFP
Dickson Medical Associates
Fairview, TN
"One of the most important lessons I learned in the Leadership Lab is that even junior members of the team - with no real authority or position - can, with the right knowledge and skill, create better systems and processes for their organization. The Lab taught me how to create relationships, open lines of communication, and create a culture of accountability that never existed before. If you are thinking about the Lab and wonder if you're qualified for it, just do it. You'll be amazed at what you can accomplish.”
Mary C. Beck
Community Relations Coordinator
Mid South Transplant Foundation
Memphis, TN
"The Leadership Lab equipped me with a systems-based mindset, enabling me to lead projects that produce sustainable results. Most importantly, the Lab "filled my bucket” - giving me a greater sense of purpose and satisfaction while establishing me as someone in the organization who can get things done. The Lab is career-changing and definitely worth the investment of your time."
Maury Regional Medical Group
Columbia, TN
"Leading an improvement project as part of the Lab allowed me to see the power of making a real difference in the lives of individual patients. The Lab equipped me to use team problem-solving and evaluation to move a project from idea to implementation. This experience was definitely worth it… for me and my patients!"
Pamela Sanders, MD
Owner, Seasons Family Medicine
Cookeville, TN
"I joined the TMA Leadership Lab to grow in my role as an effective leader, and the Lab helped me do exactly that. Because of the Lab, I learned how to create a culture of accountability, how to use written documents and flow sheets to effectively train new processes of care, and how to write meaningful policies. This was a great experience and I strongly recommend it to any physician wanting to become a better leader."
Kanika Bagai, M.D., MSCI
Professor, Department of Neurology
Director, Sleep Medicine Fellowship Program
Vanderbilt University Medical Center
Nashville, TN
"Whether you are a newly appointed leader or someone with significant leadership experience, the Lab has something for you. I've been leading large, complex improvement projects for a while, but as a result of the Lab, my work now progresses more quickly and with fewer missteps. The Lab was especially useful in helping me become a better communicator, handle pushback more effectively, and get buy-in more readily. Every physician leader will benefit from the Lab."
Chetan Aher, MD, FACS
Assistant Professor of Surgery
Division of General Surgery
Department of Surgery
Clinical Director VUMC Health IT
Vice Chair for Information Technologies Section of Surgical Sciences
Nashville, TN
"I almost didn't join the leadership Lab because I thought I was too busy. But I made the time to do it and am so thankful I did. The Lab helped me implement much-needed changes in our CVICU that will improve our patient's quality of care and satisfaction while also improving our communication effectiveness. The lab was worth every minute I invested in it."
Harish Manyam, MD
Chief of Cardiology, Director of Cardiovascular Research, and Head of the Atrial Fibrillation Center
Erlanger Medical Center
Chattanooga, TN