Stephen HardenNov 18, 20201 min readLearning from Patient Safety Issues (This post is an adaptation from Seth Godin) There is the mistake of overdoing the defense of the status quo, the error of investing too...
Stephen HardenNov 18, 20202 min readTake Charge of Your Own Employee Patient Safety Initiatives Almost all of us believe we are capable of editing, giving feedback or merely criticizing. Initiating a safety project, a new process, a...
Stephen HardenNov 18, 20202 min readIf Hospitals Followed the Boeing 787 Dreamliner Safety ProtocolsThe Dreamliner has been grounded for several months due to safety incidents with its batteries. The news media has provided in-depth...
Stephen HardenNov 18, 20202 min readEffective Leaders Take Massive Imperfect ActionAfter leading over 225 performance improvement initiatives in the last 20 years, it's clear to me that it takes about six to nine months...
Stephen HardenNov 18, 20201 min readShould Physicians Attend Leadership TeamSTEPPS Training?When it comes to TeamSTEPPS training, what physicians want is... Just the 10-minute overview because "I don't have time to sit through 4...