Stephen Harden
How Leaders Can Get an Eightfold Increase in Patient Safety
Eliminate distractions We used to hear the flight attendant command passengers to turn off their cell phones once the cabin door was...
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Stephen Harden
Nov 18, 20202 min read
How Effective Leaders Use Scorecards to Improve Results
Scorecards drive better performance. The evidence is clear that solid feedback in the form of a measurement scorecard enhances...
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Stephen Harden
Nov 18, 20202 min read
How To Fix Patient Transfer Errors
47 percent of patients lost a diagnosis when transferring between hospitals, according to a recent study. Data from more than 180,000...
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